A full suite enterprise grade
Video Banking and Video KYC platform.

60+ organizations doing 2.2 million video calls with customers every month.

To know more and for a demo please write to us on VideoCX.io Contact Details. VideoCX is Enterprise Video Platform

22 Banks use our video contact centre
for customer onboarding and Video KYC

29 Lenders use our platform
for Credit Verification

5 Insurers use our platform
for policy servicing

4 companies for motor accident claim inspection over video

2 TPA's use it for
policy verification

3 companies use us for employee verification

Case studies of how some of the largest Financial Services companies have adopted Video Banking.

Banking Case Studies Insurance Case Studies
VideoCX.io video platform enabled AUBank Dedicated team of customer support executives connect with incoming customers on video for service requests, transactions and to help them buy new services
BFSI Companies for fast onboarding of customers use online video kyc of customer follows RBI guidelines

Onboarding 2.2 million customers a month using Video KYC

Know more

There is nothing you cannot do in our platform

Text Chat, Video Recording, Screen Sharing, File Sharing, Photo Capture, Document Tagging, Location sharing, Face Match, Data Sharing API, Audit Trail, Build Workflows, Conversation Continuity
View features
Talk to your customer along with a video call and tag your documents collected in the VideoKYC or video banking process on VideoCX.io contact center platform
AI enabled Video Banking

AI enabled Video Banking

  • Face match
  • Liveness check on video
  • Extract text and data
  • Real time language translation
  • Speech to text
  • Analyse and summarize transcripts
  • Call analytics
Built using AWS AI services
VideoCX.io is official partner of Aamazon Web Services AWS Cloud services

Use it the way you want

VideoCX.io is official partner of Aamazon Web Services hosted on AWS cloud and offers VideoKYC and VideoBanking on SaaS model in multi Tenant Model. SaaS customer Data is hosted on client private cloud S3 web services

SaaS option with hosting in AWS Mumbai region

Per user account per month pricing
BFSI companies use VideoCX enterprise Video Platform for online video KYC process for fast customer onboarding

Hybrid SaaS with storage on your Amazon S3

Per user account per month pricing
VideoCX.io is official partner of Aamazon Web Services allows you to host your video contact center application in your AWS account private cloud and follow all RBI guidelines

Host in your own AWS account and servers

Fixed license fee per month for unlimited usage